Rawana Roots

1. Acceptance of Terms

By accessing our Facebook page, website, or purchasing from Rawana Roots, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

2. Products & Descriptions

Rawana Roots sells Himalayan Shilajit and related Ayurvedic health products. We make every effort to ensure product descriptions and images are accurate. However, minor variations may occur. Our products are:

• Intended for adults aged 18 and above.
• Not intended to diagnose, treat, cure, or prevent any medical condition.
• Supplements — not a substitute for professional medical advice.
• To be used as directed on the product label.

3. Orders & Payments

When you place an order with us:

• You confirm that all information provided is accurate and complete.
• We reserve the right to cancel any order at our discretion, with a full refund issued.
• Prices are listed in Sri Lankan Rupees (LKR) unless otherwise stated.
• Payment must be completed before dispatch of any order.

4. Shipping & Delivery

We deliver across Sri Lanka. Estimated delivery times are 2-5 business days and may vary depending on location and courier availability. We are not liable for delays caused by third-party logistics providers, natural events, or circumstances beyond our control.

5. Health Disclaimer

Rawana Roots's products are Ayurvedic supplements. Results may vary between individuals. We strongly recommend consulting a qualified healthcare professional before use if you are pregnant, breastfeeding, under medication, or have a known medical condition. Discontinue use and seek medical advice if you experience any adverse reaction.

6. Intellectual Property

All content on our Facebook page and website — including the Rawana Roots name, logo, product images, and written content — is the intellectual property of Rawana Roots. Reproduction or unauthorized use without written permission is strictly prohibited.

7. Limitation of Liability

To the fullest extent permitted by law, Rawana Roots shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our maximum liability shall not exceed the value of the product purchased.

8. Governing Law

These Terms and Conditions are governed by the laws of the Democratic Socialist Republic of Sri Lanka. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

9. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be published on our website and Facebook page. Continued use of our services after changes constitutes acceptance of the updated terms.

10. Contact

For any queries regarding these Terms and Conditions, contact us at:
Email: support@rawanaroots.lk
Website: www.rawanaroots.lk